November – How to make your Footfall REALLY count!
Measuring footfall in a shopping centre is a useful but erratic tool for monitoring mall performance. Erratic in that falls in shopper numbers can mask increases in sales revenues.
October – Maximising Sales at Christmas through Research
We’ve been helping 3D get ready for Christmas! This is the second wave of both in venue mystery shopping and telephone calling we have carried out for their Chicago Rock Café venues.
September – New Shopping Centre Pre-launch Research
25th September sees the opening of a major new shopping, eating and entertainment complex in Bristol city centre – Cabot Circus.
August – Measuring Customer Satisfaction On-line
We have recently commenced work with The Orchid Group to obtain on line feedback from customers' experiences of their venues.